🌭 Hotdog Hallway — Support
In Hotdog Hallway you fling hotdogs down the hall, land them in cups, dodge the obstacles, and climb the worldwide leaderboard. No account, no login, no fuss — just open it and play.
We answer within 1–2 business days. Include your device model, your iOS version, and a short description of what happened — screenshots are gold.
Frequently asked questions
How do I restore or recover a purchase?
The optional dog packs are one-time consumables — when you buy one, the dogs are added straight to your stash, so there's nothing to "restore" the way there is for a permanent unlock. If you were charged but your dogs didn't appear, first reopen the app so the purchase can finish syncing. If they're still missing, request a refund or report the charge to Apple at reportaproblem.apple.com, or email us and we'll help sort it out. Purchases are handled entirely by Apple's In-App Purchase — we never see or store your card details.
How does the worldwide leaderboard work?
After a run you can add your score by typing three letters as your initials. Those initials and the score are sent to our leaderboard so every player can see the top runs. That's the only thing that leaves your device — the initials aren't tied to your name, an account, or any personal identity, because the game has none. Want your initials removed? Just email us.
How do I report a problem or bug?
Email 1schadhoffman@gmail.com and tell us the device, your iOS version, and what happened right before it went wrong. If you can add a screenshot or a short screen recording, even better — it helps us reproduce and fix it fast.
Privacy
What the app collects (very little) and why: Hotdog Hallway Privacy Policy.